Mebet FAQ — All Your Questions Answered

No. mebet's policy allows only one account per person. Creating multiple accounts is a violation of mebet's Terms & Conditions violations may result in the suspension of all associated accounts.

On the login page, Click the "Forgot password?" link. A reset code will be sent to your registered mobile number or email. Use the code to set a new password. The whole process takes under 2 minutes.

KYC (Know Your Customer) is the identity verification process. mebet verifies every member's identity to ensure secure transactions and prevent fraud. Complete your KYC using your National ID or passport. Once verified, your withdrawal limit increases and you become eligible for exclusive bonuses.

Entering the wrong password five times in a row may temporarily lock your account. Reset your password or In the Help Center, Contact us. Our support team will help you recover your account quickly.

After logging in, you can update your email, mobile number, and address from Account Settings. To change your name or date of birth, In the Help Center, contact us, as you may need to re-verify your identity.

To close your account, In the Help Center, Contact us. Make sure to withdraw any remaining balance before your account is closed. As part of our responsible gaming commitment, we also offer temporary or permanent self-exclusion options.

Withdrawals on mebet are typically processed within 15 minutes to 24 hours. Completing your KYC verification ensures the fastest processing times. Bank transfers may take slightly longer.

Minimum deposit: ৳500. Minimum withdrawal: ৳500. Daily maximum withdrawal limits depend on your KYC level. Fully verified members get higher limits. Details On the transactions page, View.

mebet does not charge any fees on deposits. Withdrawals are also generally fee-free. However, your mobile banking provider or bank may apply their own transfer fees, which are outside mebet's control.

Deposits are usually instant. If more than 30 minutes have passed, please contact us with your transaction receipt number. In the Help Center, contact us. Our team will resolve it promptly.

Common reasons for a withdrawal being rejected include: incomplete KYC verification, unmet bonus wagering requirements, exceeding the withdrawal limit, or inconsistencies in your account details. To find out the exact reason, Support Contact us.

mebet primarily supports transactions in Bangladeshi Taka (BDT). Select your currency at the time of registration. Learn more about currency options On the transactions page, or ask our support team.

Bonus funds cannot be withdrawn directly. A bonus becomes withdrawable only after you complete the required wagering (e.g., 5x or 10x the bonus amount). Specific terms vary by offer — Terms & Conditions View.

mebet's exclusive promo codes are sent to registered members via email or SMS. You can also earn special codes by referring friends. Enter a promo code during registration to unlock additional benefits.

Bonus validity varies by offer. Welcome bonuses typically must be used within 7 to 30 days. Any unused bonus expires once the validity period ends. The expiry date for each offer is clearly displayed in your account.

Earn loyalty points with every bet you place. As your points accumulate, you'll move up through VIP tiers. Higher VIP levels unlock exclusive bonuses, faster withdrawals, dedicated support, and access to exclusive tournaments.

If your bonus is delayed or cancelled, In the Help Center, Contact us with your transaction reference number and offer name. Most issues are resolved within the same day.

Yes, mebet offers live betting (in-play betting). Odds update in real time as the action unfolds, so you can place bets at any point during the game. On the betting page, Watch live events.

Once a bet is placed, it generally cannot be cancelled. However, in certain cases — such as an event being cancelled — the bet is automatically voided and your funds are returned. Learn more Terms & Conditions View.

Yes, mebet's Live Casino section features blackjack, roulette, baccarat, poker, and thousands of slots games. Popular Games or New Games See the full list on the page.

Go to Account Settings and enable 2-factor authentication (2FA) under the "Security" section. Once active, an OTP will be sent to your mobile every time you log in, giving your account the highest level of protection.

Always log in from mebet.life. mebet will never ask for your password via email or SMS. Do not click on unfamiliar links. If you notice anything suspicious, In the Help Center, Report it immediately.

Change your password immediately and enable 2FA. Then, In the Help Center, let us know. Our security team will review your account's login history and take the necessary action.

Our Privacy Policy you may request the deletion of your data. However, certain information must be retained for a specified period due to legal and regulatory obligations.

Yes, mebet support is active 24/7, every day of the week. Reach out anytime for any issue — average response time is under 5 minutes.

Yes, mebet's support team assists entirely in Bangla. Bangla-speaking support agents are always on hand for Bangladeshi users.

Help Center's Submit a complaint through the complaint form or directly via email. We take every complaint seriously and aim to respond within 48 hours.

mebet is committed to responsible gaming. Responsible Gaming you'll find self-exclusion, bet limit settings, and other responsible gaming tools. Contact support for any assistance.